McManus’s (2007) model of relative overall resilience was developed over a 10- year period and was created as a deliverable/result of a doctoral dissertation. The model was then further enhanced through research by Stephenson (2010), which updated the model to include two overarching resilience dimensions, which include 13 resilience indicators.
Stephenson utilized the research study to analyze organizational resilience in New Zealand. This study will further contribute to that research by utilizing the model and survey tool to analyze organizational resilience in the state of New Jersey.
The model and survey tool analyzes 13 leading resilience indicators to determine resilience metric/score, listed below:
- Attribute: Adaptive capacity
- Minimization of silo mentality
- Capability and capacity of internal resources
- Staff engagement and involvement
- Information and knowledge
- Leadership, management and governance structure
- Innovation and creativity
- Devolved and responsive decision making
- Internal and external situation monitoring and reporting
- Attribute: Planning
- Planning strategies
- Participation in exercises
- Proactive posture
- Capability and capacity of external resources
- Recovery priorities
The new model of organizational resilience is inclusive and supports literature reviewed by Stephenson (2010, p. 245) as well as this research study. A model for resilience based on research is the cornerstone of the ThinkGRC Business Resiliency Framework and Index. We are confident in the validity and application of our content and tools not only from our research and experiences but by the great research of others in the field.