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Leveraging Knowledge Presentation

Organizational SensemakingBusiness Resilience Indicator – Leveraging Knowledge Presentation (BRIT Part 20/22)

Resilient Organizations IndicatorsBased on prior organizational resilience research, three overarching categories emerged:

  • Leadership & Culture
  • Change Ready
  • Networks

On the following slides, each category is presented along with the underlying resilience indicators which make up that category.

* Resilient Organisations is a trans-disciplinary public good science research organization based at the University of Canterbury.

Adaptive Capacity Indicator – Leveraging Knowledge

This business resilience indicator measures the degree in which critical information is stored in a number of formats and locations and staff have access to expert opinions when needed. Roles are shared and staff are trained so that someone will always be able to fill key roles.

The questions which ThinkGRC asks businesses to quantify the Leveraging Knowledge business resilience indicator are as follows:

To what extent do you agree or disagree with the following statements for your organization? Strongly Agree, Agree, Disagree, Strongly Disagree, Don’t Know

Staff have the information and knowledge they need to respond to unexpected problems

If something out of the ordinary happens, staff know who has the expertise to respond

To what extent do you agree or disagree with the following statements for your organization? Strongly Agree, Agree, Disagree, Strongly Disagree, Don’t Know

Critical information is available by different means and from different locations

If key people were unavailable, there are always others who could fill their role

We readily obtain expert assistance when there’s a problem

Presentation:


Download the Presentation: Download

*For more information see: www.resorgs.org.nz
*For a definition of each of these indicators see: http://www.resorgs.org.nz/Content/what-is-resilience.html

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