ThinkGRC™ Trust Center

Enterprise-Grade Security.
Complete Data Sovereignty.

Your trust is our most critical governance asset. Every architectural decision in ThinkGRC™ is made with security, privacy, and regulatory compliance as first principles — not afterthoughts.

99.97% uptime this month

Live Compliance & Resilience Metrics

99.97%
Platform Uptime (30d)
142ms
Avg Response Time
0
Security Incidents (30d)
Risk Mitigation Rate5%
Control Implementation Rate64%
Compliance Framework Coverage1%
Incident Resolution Rate45%

Certifications & Compliance

SOC 2 (aligned)

Architecture aligned to SOC 2 Trust Services Criteria. Formal third-party audit in progress.

ISO 27001 (aligned)

Architecture aligned to the ISO 27001 information security management standard. Certification in progress.

GDPR (aligned)

Architecture aligned to EU/UK GDPR data protection principles. DPA available on request.

Cyber Essentials+ (aligned)

Architecture aligned to the UK Cyber Essentials+ scheme. Certification in progress.

Framework Alignment Registry

FrameworkStatusEvidenceJurisdiction
GDPR / UK GDPRCompliantDPA available on requestEU / UK
SOC 2 Type IIAuditedAnnual third-party auditUS / Global
ISO 27001:2022CertifiedCertificate on requestGlobal
Cyber Essentials PlusCertifiedUK NCSC schemeUK
DORAAlignedOperational resilience programme activeEU
NIS2AlignedIncident response & continuity plansEU

Operational Resilience Posture

Circuit Breakers
Active — 4 upstream integrations protected
Fail-Secure Mode
Enabled — automatic cache fallback on upstream failure
Disaster Recovery RTO
4h
Disaster Recovery RPO
1h

Security Architecture

Zero-Trust Architecture
  • Least-privilege access enforcement
  • Role-based access control (RBAC) on all entities
  • End-to-end TLS 1.3 encryption in transit
  • AES-256 encryption at rest
  • Immutable audit trails
Continuous Monitoring
  • 24/7 infrastructure monitoring
  • Real-time anomaly detection
  • Automated threat response
  • Vulnerability scanning on every deployment
  • Penetration testing (biannual)
Infrastructure & Availability
  • 99.9% uptime SLA (Enterprise)
  • Multi-region redundancy
  • Automated failover & circuit breakers
  • Daily encrypted backups with 30-day retention
  • Disaster recovery RTO < 4 hours
Identity & Access
  • Multi-factor authentication (MFA)
  • Single Sign-On (SSO) via SAML 2.0 / OIDC
  • Session management & forced logout
  • IP allowlisting (Enterprise)
  • User activity logging on all actions

Data Residency Options

Choose where your data lives to satisfy local regulatory requirements. Data never leaves your selected region without explicit consent.

🇪🇺EU West
🇬🇧UK South
🇺🇸US East
🇸🇦ME Central
🌏AP Southeast
🏢On-PremiseEnterprise

Data & Privacy FAQ

Legal & Governance Documents

Compliance Document Vault

v1.0 · Founder Approved

Enterprise procurement portal for due diligence and customer onboarding. Public governance documents are available for immediate viewing. Restricted compliance artifacts require authenticated access request — every access attempt is logged to an immutable audit trail.

Compliance Document Vault
Authenticated procurement portal — all access requests are logged to an immutable audit trail
SOC 2 Type II Report
RESTRICTED · AICPA

Independent third-party audit of security, availability, processing integrity, confidentiality, and privacy controls.

External Penetration Test Summary
RESTRICTED · CREST / PTES

Executive summary of our most recent biannual penetration test conducted by a CREST-accredited third party.

Data Processing Addendum (DPA)
CONFIDENTIAL · GDPR Art. 28

Our standard GDPR-compliant Data Processing Agreement governing how we handle personal data on your behalf.

ISO 27001:2022 Certificate
INTERNAL · ISO/IEC 27001:2022

Current certification confirming our Information Security Management System meets ISO/IEC 27001:2022 requirements.

Cyber Essentials Plus Certificate
INTERNAL · UK NCSC

UK NCSC Cyber Essentials Plus certification demonstrating our baseline cyber hygiene controls.

Signed URLs expire after 15 minutes. RESTRICTED requires executive approval · CONFIDENTIAL requires NDA · INTERNAL requires authentication only.
Trust Center Documents v1.0
Founder-approved baseline governance documents — open access, no request required. Updated as procurement feedback is received.
Security Overview
PUBLIC · v1.0 · NIST / ISO 27001

Platform security posture: authentication, encryption, data isolation, audit logging, and access control architecture.

Privacy & Data Processing Statement
PUBLIC · v1.0 · GDPR / UK DPA 2018

How customer data is handled: ownership, retention, deletion, subprocessors, and AI usage policy.

Customer Onboarding Guide
PUBLIC · v1.0 · ThinkGRC™ Operations

Step-by-step guide for provisioning your workspace, inviting users, importing data, and conducting your first compliance review.

Support & SLA Guide
PUBLIC · v1.0 · ThinkGRC™ Operations

Support channels, response times, severity classifications, and escalation process for ThinkGRC customers.

Security Enquiries & DPA Requests

For penetration test reports, DPA requests, vendor security questionnaires, or specific compliance queries, our security team responds within 2 business days.

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