Cookie Policy
Last Updated: November 2025
Cookies are small text files that are placed on your device when you visit our website or use our platform. They help us provide you with a better experience by remembering your preferences, analyzing how you use our services, and improving functionality.
1. Essential Cookies
These cookies are necessary for the platform to function properly.
- Authentication: Keep you logged in and maintain your session
- Security: Protect against fraud and unauthorized access
- Load Balancing: Distribute traffic efficiently
- Functionality: Remember your settings and preferences
Duration: Session or up to 1 year
2. Analytics Cookies
Help us understand how visitors use our platform.
- Page views and navigation patterns
- Feature usage and engagement metrics
- Performance monitoring
- Error tracking and diagnostics
Duration: Up to 2 years
We use: Google Analytics, Mixpanel
3. Functional Cookies
Enable enhanced functionality and personalization.
- Language preferences
- Display settings and theme
- Dashboard customizations
- Recently viewed items
Duration: Up to 1 year
4. Marketing Cookies
Used to deliver relevant advertisements and measure campaign effectiveness.
- Track ad impressions and clicks
- Retargeting campaigns
- Conversion tracking
- Social media integration
Duration: Up to 2 years
We use: Google Ads, LinkedIn Insights, Facebook Pixel
Some cookies are placed by third-party services that appear on our platform:
- Google Analytics: Website analytics and user behavior tracking
Google Privacy Policy - Intercom: Customer support and messaging
Intercom Privacy Policy - Stripe: Payment processing
Stripe Privacy Policy
Browser Settings
You can control and delete cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Options → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Privacy → Cookies
Opt-Out Tools
You can opt out of specific tracking:
- Google Analytics: Opt-out Browser Add-on
- Network Advertising Initiative: NAI Opt-out
- Digital Advertising Alliance: DAA Opt-out
Note: Blocking or deleting essential cookies may affect the functionality of our platform. Some features may not work properly without cookies enabled.
When you first visit our website, you'll see a cookie banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
You can change your cookie preferences at any time through the cookie settings link in the footer or by clicking the button below:
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you don't want to be tracked. Currently, there is no industry standard for how to respond to DNT signals. We do not currently respond to DNT browser signals, but we respect other opt-out mechanisms described in this policy.
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.
If you have questions about our use of cookies, please contact:
Email: privacy@thinkgrc.com
Address: ThinkGRC Ltd, 123 Security Street, Suite 400, London, UK
Detailed Cookie List
| Cookie Name | Type | Duration | Purpose |
|---|---|---|---|
| session_id | Essential | Session | User authentication |
| csrf_token | Essential | Session | Security protection |
| preferences | Functional | 1 year | User settings |
| _ga | Analytics | 2 years | Google Analytics tracking |
| _fbp | Marketing | 3 months | Facebook Pixel tracking |